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Customers frequently asked questions and answers |
| 1, the sample implementation of what your policy? Delivery of standard samples were as important, we attach great importance, in line with regulations: general sample we provide free postage that you pay, so you can put the sincerity of both sides emerged. We do not need proofing samples, sample fee in consultation with you we will resort to sample, sampling time usually takes 3-5 days (including mold and proofing), we can take pictures to confirm, after proofing and timely delivery for your hair, there will be calls notify you! 2 How long does it deliver? It depends on your requirements and the number of products, we are committed to the delivery time, even if we work overtime will be time for you to complete, so the communication is particularly important, the more specific your needs more depth the better. 3, your mode of transport is kind of how? International market: our products are exported to many countries such as Russia, the United States, Britain, Germany, France, Japan, Spain, Italy, Taiwan and Africa. We can provide any one of the world's countries and regions around the transport of goods. Such as DHL, TNT, EMS, FedEx, freight, marine transportation companies and greater. The domestic market: hair samples were sent general delivery, such as SF, plus transportation United States, Shen Tong, tact, and so on, usually by large cargo logistics company, cheap, can effectively reduce costs. 4, how to detect the quality of goods and environmental protection? We agreed to meet the environmental requirements that you are sure will work hard to do, we can also provide raw materials for the SGS environmental protection test report to you can also set up in Shenzhen, SGS inspection agencies, and any of a national testing organization you want to detect, However, testing costs have come out of your own. 5, your payment is kind of how? We accept payment methods including remittances, bank transfer, cash transactions, Paypal payments, money paid through payments. Proofing fee: You through remittances, bank transfer, cash transactions, money paid through payment, payment proof after we provide you can also cash on delivery. Large cargo fee: 30% advance deposit, the remaining payment and delivery (cash transactions). 6, your minimum order size? Quantification of different commodities have different minimum requirements of generally small as three thousand, five thousand, one thousand or even hundreds of generally large product also has to do. Details can consult with our sales staff. 7, your product quality guarantee? Yes, we finished goods is not to say on the matter. Your hands until your goods to the contract requirements prior to inspection by far, the quality of the middle of what we can free replacement. Our services business is a life-long friends. |
